[Writer Blog] Wednesday Muddle
Wow. It’s Wednesday. It’s January. And I’m trying to shoe-horn everything (it feels like) before February. Busy-ness consumes all – which in a way is good because… Job Security – but there has to be a balance. We had a friend stay with us for a week, which was awesome but also throws everything off […]
[Writing Post] Technology Update
For those not on Facebook… there’s an update to the last post already. Office Depot saw my posts on Twitter and sent me their social media/customer service email. So I shot them the link to the blog post this morning with some added context. Within the hour, an “Executive Customer Service” rep sent me an […]
[Pen/Pencil Review Post] Pilot US Customer Service
This week’s pen blog – in the spirit of “Good Will Towards Men” – I’m doing a Stage 1 follow up on the Pilot Petit1 review and how Pilot handles at least some customer service issues. I don’t know how they deal with all of them, but this is one of them. I have several […]
Today’s Post is Sponsored by the phrase “Customer Service”
Can you say, “Customer Service”? I knew you could. NOT!!! Right. Customer Service is a dying art. In the fairy tale past companies took care of their customers because they knew customers kept their businesses afloat. Now, customers are cattle to milked for money then sent to slaughterhouses to become steaks and hamburger when there’s […]